AUTH REFERENCE

Log in to your b9 game account

Your login takes seconds. Once you're in, the full lobby — live tables, slots, sportsbook — opens immediately. Your JazzCash, Easypaisa, SadaPay and Raast balance is ready to...

Instant lobby accessLive tables and slotsPakistan payment railsMobile-ready dashboard

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What happens when you log in

Enter your email and password to reach your dashboard. From there, you see your account balance, recent withdrawals and deposit history. Your JazzCash, Easypaisa, SadaPay or Raast chip is stored securely so top-ups are one tap away. If you don't have an account yet, the registration form takes under two minutes and uses the same credentials you'll log in with every time.

Accepted payment options

When logged in, your payment method is already selected. Deposit and withdrawal requests route through the same channel — no switching between apps or re-entering details...

JazzCash

Easypaisa

SadaPay

Raast

ACCOUNT HELP

Support for login and account access

SECURITY STANDARDS

Your account protection measures

Encrypted login

All credentials travel over HTTPS encryption. Your password is never stored in plain text and is not visible to support staff.

Session timeout

Inactive accounts log out after 15 minutes for security. Logout manually after each session, especially on shared devices.

Two-factor verification option

Enable optional SMS verification in your account settings. A code is sent to your registered mobile number each login.

Payment verification

Withdrawals require identity confirmation the first time you use a new payment method. This protects both your account and fund transfer accuracy.

Login history

View recent login timestamps and device types in your security settings. Report unrecognised logins to support immediately.

Account restrictions

You control access limits in your account dashboard. Set deposit caps and play-time boundaries directly without contacting support.

What stays the same across your logins

Balance sync

Your account balance updates in real time across web and mobile. Win or withdraw on one device, see it instantly on the other.

Payment method

Your saved JazzCash, Easypaisa, SadaPay or Raast chip remains the default deposit and withdrawal rail each login.

Game history

Every spin, hand and bet is logged to your account. View your activity from the past 90 days in the history section.

Notification settings

Your login-alert preferences, promotional email choices and SMS frequency settings persist across all sessions.

Favourite games

Slot titles you mark as favourites appear at the top of the lobby each time you log in, on any device.

Withdrawal status

Check pending and completed withdrawal timelines from your dashboard every login. Approvals usually clear within 24 hours.

Support tickets

Any message you send to support remains in your ticket thread. Revisit old conversations to track resolution history.

ACCOUNT FEATURES

What greets you after login

Live table lobby Roulette, Baccarat and Blackjack tables appear in the top carousel...

Slot rooms Browse by theme, volatility or studio. Search for specific titles...

Sportsbook markets Football, cricket and tennis odds update live. Place bets before...

Deposit bar Your JazzCash, Easypaisa, SadaPay or Raast chip floats at the...

Withdrawal requests Request a payout from your dashboard in under one minute...

Promo calendar See this week's running promotions, cashback rounds and event-tied offers...

Frequently asked about login and account access

Download the b9 game app from your device store, open it and enter your email and password. The app stores your session so you stay logged in until you manually logout. On public WiFi, logout after each session for security.

No, your login email is fixed to your account. If you registered with the wrong email, contact support with proof of identity and we can update it. You'll then use the new email for all future logins.

Click 'Forgot Password' on the login page. Enter your registered email and we'll send a reset link within five minutes. Open the link, create a new password and log in immediately. If the email doesn't arrive, check your spam folder.

Your session stays active for 15 minutes of inactivity. If you're actively playing, you stay logged in indefinitely. We recommend logging out manually each time you finish, especially on shared devices or public WiFi.

Yes, you can play on web and mobile simultaneously using the same account. Your balance and game history sync instantly across both. If you notice unknown logins, change your password immediately and contact support.

Go to your account settings and select 'Security'. Toggle 'Enable SMS verification' and enter your mobile number. A code will be sent to that number each time you log in from a new device. Save backup codes in case you lose access to your phone.

After five failed password attempts, your account locks for 30 minutes as a security measure. Wait 30 minutes and try again, or use the 'Forgot Password' link to reset it. Contact support if the lock persists beyond that window.